Privacy Policy

Introduction

Maxiro B.V. ("Maxiro", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our property management services or visit our website at maxiro.pro. We are registered in the Netherlands under company registration number 60398427.

Data Controller

Maxiro B.V. acts as the data controller for the personal data we process. Our registered office is located at Parkweg 101, 1348 IE Almere, Flevoland, Netherlands. For any privacy-related questions, please contact us at privacy@maxiro.pro.

Data Collection

The data we collect includes personal information that you provide to us directly and information we collect automatically when you use our services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, postal address
• Property Information: Property addresses, ownership details, rental information
• Financial Information: Bank account details, payment information, rental income data
• Communication Data: Records of correspondence, support requests, and service interactions
• Technical Data: IP address, browser type, device information, website usage data
• Marketing Data: Your preferences for receiving marketing communications

How We Use Your Information

We explain how we use your information for the following purposes, based on our legitimate business interests and legal obligations:

• To provide property management services including tenant management, maintenance coordination, and financial reporting
• To process rental payments and manage financial transactions
• To communicate with you about our services and respond to your inquiries
• To comply with legal obligations and regulatory requirements
• To improve our services and website functionality
• To send you marketing communications (with your consent)
• To protect our business interests and prevent fraud

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Contract: To perform our property management services as agreed in our service contracts
• Legitimate Interests: To operate our business, improve our services, and maintain customer relationships
• Legal Obligation: To comply with Dutch and EU laws, including tax and financial reporting requirements
• Consent: For marketing communications and certain data processing activities

Data Sharing and Disclosure

We may share your personal data with trusted third parties in the following circumstances:

• Service Providers: Maintenance contractors, cleaning services, and other vendors necessary for property management
• Financial Institutions: Banks and payment processors for handling rental payments and financial transactions
• Legal Authorities: When required by law or to protect our legal rights
• Professional Advisors: Accountants, lawyers, and other professional service providers

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Service-related data is retained for the duration of our business relationship and up to 7 years after termination for legal compliance
• Financial records are kept for 7 years as required by Dutch tax law
• Marketing consent data is retained until you withdraw consent
• Website usage data is typically retained for 26 months

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request information about the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

International Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our cookie practices, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the contact information below:

Supervisory Authority

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.